VoIP Hosted PBX FeaturesVoIP Hosted PBX Features
An Enterprise Level Phone System with Features to Enhance Any Organization!
Auto Attendant
- Welcomes callers and guides them to the appropriate employee or department.
- Create your own greeting or use a professional voice talent.
- Upload your voice prompts through your WebLINK Internet Control Panel.
Company Directory
- A directory listing of extensions makes it easy for your callers to reach the right mailbox.
- Create a Dial by Name directory through WebLINK.
- Callers enter part of a name to reach party.
Automatic Call Distribution
- Allows Selective Ringing: Random, All-At-Once, Sequential, Round Robin and more.
Follow-Me-Live Call Forwarding
- Never miss a call again!
- If you're not available at the office, calls can be forwarded to your cell phone or home phone.
- Each mailbox can be programmed with as many numbers as needed.
- Being available to your customers can mean the difference between getting the sale or not.
Hold Music
- Project a new level of professionalism.
- Your customer will hear relaxing music.
- Customize your hold music with informational recordings or your choice of music.
Call Announce
- Differentiate between business and personal calls.
- Choose caller mailbox number, caller name, mailbox name, caller ID or a combination of these to be announced.
- You decide whether to take call or route it to voicemail.
Caller ID
- View current calling number, connected party number and call history.
- When using a toll-free number, every call is captured, even from blocked numbers.
- Name/Address Capture (optional).
- Capture the name and address of calls into your system.
- Over 70% accuracy rate.
- Only 10¢ per successful lookup.
Message Notification
- You can choose how you want to be notified of new messages: call-back, page or email.
WebLINK Internet Control Panel
- Control settings and numbers.
- Check voice and fax mail from any computer.
- View detailed call reports.
- Upload voice prompts.
Detailed Call Analysis and Reporting
- Select a date range; find out how many calls you received.
- Show all of the calls to your system in real time.
Call Queuing
- Don't risk losing any of your callers to voicemail.
- Callers stay in queue until the next representative is available.
- We can even announce to the caller where they are in queue.
Fax Send and Receive
- Use one number for your voice and fax messages.
- Check all your voice and fax messages from one location.
- Send any document on your computer to any fax machine.
Voice on Demand
- The Ultimate Sales Tool.
- Create menu driven audio brochures.
- Create an unlimited number of recordings and menus.
Automated Fax On-Demand
- Saves you time, expense and effort.
- Automatically faxes your documents to callers who request them.
E911 Dialing
- Automatically associates a physical address with the calling party's telephone number.
Important: E911 has not been deployed in all areas. This service requires that your area has E911 coverage. Click here to find out if your address is covered.
Please read E911 Disclaimer.
